The leak was reported months ago. Nothing happened, and now the argument is about what was ever asked, when, and in what words. The Tenant Maintenance Request Tracker from DealShore was built for that argument — by making sure it never has to run on memory. Every request becomes a dated, written record with proof of sending, a follow-up trail, and photos that show change over time.
A spoken request is easy to make and hard to prove. A text thread helps, until it is buried under months of other messages. What holds up when a housing office, an inspector, or an attorney asks what happened is a clean sequence: the request in factual words, the date and way it was sent, every reply or missed appointment after it, every entry into the home, and dated photos from the same angle. This tracker builds that sequence one issue at a time.
What the kit is, in plain terms, is a 10-page printable PDF system plus a request tracker spreadsheet. You complete it only from your own requests and observations. It does not state any habitability law, repair deadline, or landlord duty. Its job is the paper trail: ask in writing, keep the original unedited, log what happens next, and be able to lay the whole story out in order.
It was created because repairs stall in the gap between “I told them” and “here is the record.” Landlords and managers handle many homes; tenants live with the one issue. A written, dated, follow-up record respects both sides of that reality — it is clear about what was asked, and it gives the other side a fair, documented chance to respond, with the responses logged too.
Inside, the START HERE page explains where your files live in your account and which file is for what. The Moment This Solves states it in one line: reported, ignored, then disputed. The Home & Contact Snapshot records the contacts as given in the lease. The Request Record gives one issue one factual page — what it is, where it is, when it started, and what it affects.
The Send It In Writing & Keep the Proof page records exactly how and when the request was sent, with the original kept unedited. The Follow-Up Log captures every reply, promise, and missed appointment after it. The Access & Entry Log records who entered the home, when, and what was actually done. The Photo Evidence Log holds wide and close-up photos, dated and unedited, shot from the same angle over time so change — or no change — is visible. If the issue goes further, the Escalation Timeline Worksheet builds a one-page timeline whose dates all trace back to those logs, with nothing added from memory.
Who is it for? Renters with a repair that has been reported more than once; anyone whose requests currently live in calls and scattered texts; and anyone who may need to show a housing office, inspector, or attorney a clear history. If you have ever said “I reported that months ago” and wished you could prove it in one page, this tracker was built for you.
How to use it: keep the fillable PDF — 74 tap-type fields — on your phone while you stand in the room with the issue, or print the flat PDF; US Letter and A4 are both included, with an ink-friendly black-and-white version. Write one request per issue, send it in writing, record the sending the same day, and log every follow-up as it happens. The included spreadsheet keeps a request tracker with an open count — the demo rows show 3 requests logged and 2 still open; replace them with yours — plus a follow-up log and a photo log.
This tracker is a general documentation tool you complete from your own requests and observations. It is not legal advice, consult an attorney about your situation. It states no habitability law, repair deadline, or landlord duty as applying to your home.
Ask in writing, and keep the proof:
Get it on DealShore: https://dealshore.com/tenant-maintenance-request-tracker/
Get it on Etsy: https://dealshore.etsy.com
Get free sample pages + new kit alerts — email contact@dealshore.com