Damage doesn’t wait for you to be at your desk. You find it in a parking lot, at night, with your phone. The Turo Damage Claim Kit is built for that moment: fillable pages you complete at the car, photo logs that work with the camera in your pocket, and a tracker that lives in a free spreadsheet.
What opens it: free software
- Adobe Acrobat Reader (free) — opens the flat printable PDF and the fillable PDF. Your main tool for the claim pages.
- Apple Files / Preview (free, built-in) — on iPhone, iPad, or Mac, tap-type into the 91 fillable fields and 29 checkboxes right at the car.
- Any Android PDF reader — the fillable PDF works in your phone’s built-in viewer. No extra downloads.
- Google Sheets (free) — opens the .xlsx claim tracker in your browser or the Sheets app: status dropdowns, claimed vs. approved, auto-calculated net, the live “READY TO FILE?” indicator. Microsoft Excel works too.
What devices it runs on
- Your phone — the most important device in the kit. The photo comparison log is built around the camera you already carry; the fillable PDF lets you document damage the moment you find it.
- Desktop / laptop — best for assembling the final packet: estimates, photos, and the communication log in one clean file.
- Home printer — print the flat PDF when you want paper copies for a body shop or your records.
What pairs with it
- A dashcam — the strongest evidence you can own. Trip footage timestamps what happened, and the kit’s photo log and timeline give you the place to file it.
[Affiliate slot: dashcam for car-sharing hosts — Valery adds the real link when he picks one]
- The Turo Host Expense Journal — the claim kit builds the evidence; the expense journal tracks the money: repair costs, downtime, every dollar the damage cost you.
- Your pre-trip photo routine — the kit’s 10-area photo log only works if you shoot before the trip. Make it a habit, not a memory.
Doing it manually vs. using the kit
The manual way: photos in your camera roll mixed with everything else, estimates in a text thread, the claim details in your head. When the reviewer asks for the pre-trip photo of the left rear quarter panel, you scroll. When they ask what the guest was told, you guess. When the claim is denied, resubmitting means starting from zero because the evidence was never organized in the first place.
Forum advice isn’t a system either. It’s scattered, sometimes outdated, and full of “I think they do X.” Your claim is a specific file with specific gaps, and a forum thread can’t tell you what’s missing from yours.
The kit gives you one workflow: the 8-step filing guide, the 9-item evidence checklist with its “READY TO FILE?” indicator, the repair estimate comparison, and the 6-step denial comeback. You file once, file complete, and if it comes back denied, you know exactly what to fix.
Get the kit
EVIDENCE WINS CLAIMS. Get the Turo Damage Claim Kit for $29.95, or find DealShore on Etsy.
Get free sample pages + new kit alerts — email contact@dealshore.com
Related: Turo Damage Claim Kit: File a Turo Damage Claim With Evidence That Wins