A robbery or assault during a delivery or a ride is the worst moment in gig work — and the hours after it quietly decide how the next months go. Police want a report. The platform wants a report. Anyone covering a loss wants numbers and evidence. Meanwhile shock is busy scrambling all of it. The Gig Worker Robbery and Assault Incident Report Pack from DealShore exists to hold the record together in the right order. It replaces nothing about getting help, and it guarantees no outcome. It makes sure that when you do report, every report tells the same true story.
What the pack is, in plain terms, is a 10-page printable PDF system plus an incident report tracker spreadsheet. You complete it from your own experience, your own reports, and your own records. It states no platform policy, insurance rule, or legal right, and it invents none. Its structure is deliberate: safety first, one incident record written once, and then every tracker — police, platform, evidence, money — built from that single record instead of from fresh memory each time someone new asks.
It was created because the reporting burden lands at the worst possible time. Each system asks at a different moment, in a different format, days or weeks apart, and small differences between accounts — a time remembered two ways, a detail included once and missed once — create problems that have nothing to do with what actually happened. Writing the record once, the same day, in facts and in order, protects the driver from their own shaken memory. That is the whole idea: one account, written early, that every later step simply copies.
Inside, the START HERE page explains where your files live in your Etsy account and which file is for what. The Moment This Solves page names the problem plainly: three systems, one scrambled memory. Safety First comes before any paperwork and says so explicitly — get safe, call emergency services if anyone is hurt or in danger, get medical care and keep its paperwork. No page in this pack outranks that page. Only then comes The Incident Record: written once, the same day, facts only and in order — where you were in the work, what happened, what was taken or damaged. Every later report is built from this page, so police, platform, and any claim all receive the same account.
The Police Report Tracker keeps the details everyone asks for later: the report number, the department, and how to obtain copies. The Platform Report page logs what you sent and quotes replies in their exact words, so nothing depends on your summary of a conversation. The Evidence and Witness Log lists only what actually exists — photos, video, messages, names — numbered and stored in one place, originals kept unedited. The Money and Work Impact Log records missed work and losses with their paper, or honestly marks a cost as not documented rather than estimating it. A Follow-Up and Support page keeps dates and references together for the weeks after, when follow-up calls and appointments are easy to lose track of.
Who is it for? Delivery, courier, and rideshare drivers who have been through an incident and now face the reporting that follows. Drivers who want the pack in place before anything happens, so a bad night does not also become a paperwork scramble. And any gig worker whose platform, police report, and loss claim need to match — because they will be read side by side.
How to use it: after you are safe and have gotten any care you need, write the Incident Record the same day, once, in order. Log the police report number as soon as you have it. Send the platform report from the record, and log the reply word for word. Number the evidence you actually have, and record costs only with their paper. The included spreadsheet mirrors the system — an incident log, an evidence index, and a contact log for report numbers and references. Its demo rows show 3 incidents logged and 1 marked closed; replace them with your own.
In an emergency, call emergency services (911 in the US) first — this pack is paperwork for after you are safe. It is a general incident-record and organization tool. It is not legal, medical, or insurance advice — consult the right professional about your situation, and for legal questions, an attorney. It guarantees no outcome.
One record, written once, that every report can stand on:
Get it on DealShore: https://dealshore.com/gig-worker-robbery-assault-incident-report/
Get it on Etsy: https://dealshore.etsy.com
Get free sample pages + new kit alerts — email contact@dealshore.com