“I paid, but I can’t access my course.” If you run a membership site, you have seen this ticket. Answering it usually means 10–20 minutes of detective work across users, memberships, subscriptions, orders, and cache settings — for what turns out to be a 30-second fix.
MemberCheck — Membership Access Investigator does the detective work for you. Paste the customer’s email or username and the blocked page URL (or post ID), and in seconds you get an ordered verdict: the most likely cause first, each with concrete fix steps.
What it checks
- Customer lookup by email, username, or user ID — roles, registration date, last login
- WooCommerce Memberships — plans, statuses, dates, plus live access tests
- WooCommerce Subscriptions (official) and YITH WooCommerce Subscription
- MemberPress, Restrict Content Pro, and Paid Member Subscriptions
- Recent WooCommerce order history — validates the “but I paid!” claim
- Conflict scan — caching/optimization plugins and stacked membership systems that fight each other
Read-only by design. MemberCheck never changes anything on your site — zero write operations, zero liability. It reads the data and suggests the fix; you apply it. With no membership plugin active it still reports user info, order history, the conflict scan, and a generic checklist.
Single-file WordPress plugin, zero dependencies, lives under Tools → MemberCheck in wp-admin. Install from Plugins → Add New → Upload.
FREE BETA. This is an early release — grab it free, put it to work on your next access ticket, and tell us how it did. Your feedback shapes v2 (one-click safe fixes, ticket mode, and proactive monitoring are on the roadmap).
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